Delivery methods and shipping costs

The Owner will deliver to the User, at the address indicated by them, the Products selected and ordered, in the manner prescribed by the previous articles, by trusted couriers and / or shippers. Delivery will take place within the terms indicated in the order confirmation.
Upon receipt, the User is required to verify the conformity of the product delivered to him with the order placed; only after such verification will it be necessary to proceed with the signing of the delivery documents, except of course the right of withdrawal provided for in the clause relating to the “Right of Withdrawal”.
The Owner assumes no responsibility for the delay or non-delivery of the goods attributable to force majeure such as, by way of example, accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevent, in whole or in part, to execute the contract within the agreed time.
The Owner will not be liable to any party or third party for damages, losses and costs incurred as a result of the failure to execute the contract for the reasons mentioned above, as the User is only entitled to a refund of the price eventually paid.
Deliveries take place from Monday to Friday during office hours, excluding holidays (January 1st and 6th, Easter Week including Easter Monday, April 25th, May 1st, June 2nd, August Month, November 1st, 8, 24, 25, 26, 31 December). Orders received on holidays will be taken over the next business day.
Types of shipping
Free Delivery All orders of the About X7 package (package 7 stockings), have free shipping that will be automatically applied in the total cart.
Standard Delivery Delivery within 5/10 working days unless due to force majeure (for more details see Terms of Sale) at the costs detailed below.
Delivery is made within 5/10 days from the date of the order, for standard products except for transport or non-storage problems in our warehouses. For custom-made products, time is not counted as it is produced exclusively. Sometimes the delivery can take more than what is indicated because all the processes are real craftsmanship and often the product is made for the customer at the time of the order, bringing the delivery even to 15/20 working days.
However, About srl company undertakes to make all deliveries as quickly and diligently as possible.
The passage of the risk of loss or damage to the products is transferred to the consumer at the moment in which he takes physical possession of the goods.
The transport costs are calculated automatically by the system and indicated in the cart, in a transparent and correct way, to ensure that the customer can find out about these costs before buying. In any case, any information can be requested via email
Some products include the cost of transport included (it is sent to check on the site).
5 €
European Union
Rest of the world

Right of withdrawal
The User who is a consumer who for any reason is not satisfied with the purchase of material Products has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason within the period of 14 days from the date Product Delivery.
In order to withdraw from the contract, the User must contact the Owner at the e-mail address The User will be informed of the procedures concerning the return of the Product.
In case of withdrawal, the Holder will reimburse the payments received by the User as well as the delivery costs without undue delay and, in any case, no later than 14 days from the day in which the User has informed the Owner that he wishes to withdraw from the Contract.
The Owner will reimburse the User in the same payment methods used by the User for the online purchase.
The User must return the Products using a carrier of his choice and at his own expense, without undue delay and in any case within the period of 14 days from the date on which he informed the Holder of his decision to withdraw.
The User is responsible for the integrity of the Product as long as the same good is in his possession and must take all appropriate measures to preserve the Product and do everything possible so that the Product is returned in the best possible condition, including the undamaged original packaging, instruction manuals, accessories, separate items and any other component. The Product must not have been subject to manipulation other than that necessary to establish the nature, characteristics and functioning of the Product.
The Owner will not consider requests for returns if the returned Product is malfunctioning / damaged / worn due to improper use, negligence, physical, aesthetic or superficial damage or alteration, tampering or improper maintenance or wear and tear.
Exclusion of the right of withdrawal
The right of withdrawal is excluded in relation to:
supply of made-to-measure or clearly personalized products;
Optional form to exercise the right of withdrawal
Optionally, the User can withdraw by using the following form, which must be sent completed in its entirety to the e-mail address, before the expiry of the withdrawal period:
With this form I communicate the withdrawal from the sales contract relating to the following goods / services: __________
Order number: _______
Ordered on: _______
Name and surname: _______
Address: ______
Email associated with the account from which the order was placed: ____________________
Date: __________
Guarantee of conformity
All Products that fall into the category of “consumer goods”, as governed by art. 128, 2nd paragraph of the Consumer Code, sold through the site are covered by the legal guarantee of conformity provided for in articles 128-135 of the Consumer Code.
The legal guarantee of conformity is reserved for consumers. It therefore applies only to users who have made the purchase on the Application for purposes unrelated to any business, commercial, craft or professional activity.
To those who have purchased on the site and who do not cover the quality of consumers, the guarantees will be applied for the defects of the thing sold, the guarantee for defects of promised and essential quality and the other guarantees provided by the civil code with the relative terms, forfeitures and limitations (artt.1490 and ss. cc).
The lack of conformity that occurs within 24 months from the date of purchase of the Product must be reported within 2 months following the date of discovery of the defect.
Unless there is evidence to the contrary, it is assumed that the lack of conformity that occurs within six months of delivery of the goods already existed on that date, unless this hypothesis is incompatible with the nature of the Product or with the nature of the lack of conformity. After six months, the User must provide proof that the damage was not caused by incorrect or improper use of the Product.
According to the art. 130 of the Consumer Code, in the event of a lack of conformity of the Product, the User has the right to restore conformity of the goods, without charge. To this end, the User can normally choose between repairing the Product or replacing it. This right of choice cannot be exercised if the requested remedy is objectively impossible or excessively expensive. Furthermore, the User has the right to an adequate price reduction or termination of the contract, only if one of the following situations occurs: i) repair and replacement are impossible or excessively burdensome; ii) the Owner has not repaired or replaced within a reasonable period; iii) the replacement or repair has caused considerable inconvenience to the consumer.
If the User intends to use the remedies provided by the legal guarantee accompanying the Products, he must contact the Owner at the e-mail address The Owner will promptly reply to the communication of the alleged lack of conformity and will indicate to the User the specific procedure to be followed, also taking into account the product category to which the Product belongs and / or the defect reported.
Creative Commons License
The contents and / or materials available on the site are made available on the basis of the terms of this license “Creative Commons Public License CC BY-NC 3.0 IT” (“License”). The content and / or materials available on the site are protected by copyright, by the other rights attributed by copyright law (related rights, database rights, etc.) and / or by other applicable laws. Any use of the content and / or materials available on the site that is not authorized under this License and / or other applicable laws is prohibited.
The Data Controller grants the User the rights listed below on condition that he / she agrees to comply with the terms and conditions set forth in this License.
The Owner allows the User to reproduce, distribute, communicate to the public, represent, perform, recite, transform the content and / or materials available on the site by any means and format, but not for commercial purposes, provided that the paternity and the User provides a link to the license and indicates if any changes have been made. The full license is available at this address:
The Owner will endeavor to ensure that the site is available 24 hours a day without interruption, but cannot in any way be held responsible if, for any reason, it is not accessible and / or operational at any time or for any period. Access to the site may be suspended temporarily and without prior notice in the event of system failure, maintenance, repairs or for reasons wholly unrelated to the owner’s will or due to force majeure events.

Limitation of Liability
The User undertakes to indemnify and hold harmless the Owner (as well as any company controlled or affiliated by the same, its representatives, collaborators, consultants, administrators, agents, licensees, partners and employees), from any obligation or liability, including the any legal costs incurred to defend oneself in court, which may arise in the event of damage caused to other Users or third parties, in relation to the Uploaded Content, the violation of the terms of the law or the terms of these Conditions.
Therefore, the Owner will not be responsible for:
any losses that are not a direct result of the breach of the Contract by the Owner;
any loss of business opportunity and any other loss, even indirect, possibly suffered by the User (such as, by way of example but not limited to, commercial losses, loss of revenue, revenue, profits or alleged savings, loss of contracts or business relationships, loss of reputation or goodwill value, etc.);
damage or loss resulting from interruptions or malfunctions of the Application due to force majeure events or, in any case, to unforeseen and unforeseeable events and, in any case, independent of the will and unrelated to the Controller’s sphere of control such as, by way of example but not limited to, failures or interruptions to telephone or electrical lines, to the internet and / or to other transmission tools, unavailability of websites, strikes, natural events, viruses and computer attacks, interruptions in the supply of third-party products, services or applications ;
incorrect or unsuitable use of the Application by Users or third parties;
the issue of incorrect tax documents due to errors in the data provided by the user, the latter being the only person responsible for the correct insertion.
In no case the limit of liability of the Owner may be greater than twice the cost paid by the user for the service used.
Connection to third party sites
The site may contain links to third-party sites. The owner has no control over them and, therefore, is in no way responsible for the contents of these sites.
Some of these links may link to third-party sites that provide services through the site. In these cases, the general conditions for the use of the site and for the use of the service prepared by the third parties will be applied to the individual services, with respect to which the Owner assumes no responsibility.
Major force
The Data Controller cannot be held responsible for the failure or late fulfillment of its obligations herein, for circumstances beyond the reasonable and foreseeable control of the Data Controller. The fulfillment of the obligations by the Data Controller pursuant to these Conditions will be considered suspended for the period in which the Force Majeure Events occur. The Holder will perform any act in his power in order to find solutions that allow the proper fulfillment of his obligations despite the persistence of Force Majeure Events.
No waiver by either party of an article of these Terms will be effective unless it is expressly declared to be a waiver and is communicated in writing.
Invalidity of single clauses
If any provision of these Terms is illegal or invalid, it will not be considered as part of the General Conditions and this will not affect the remaining provisions that will continue to be valid to the maximum extent permitted by law.
The Owner reserves the right to modify, at any time, these Conditions by giving specific notice on the Application. The User acknowledges and agrees that any changes to these Terms will apply to orders sent by Users after the date of notification of modification of the Conditions.

The protection and processing of personal data will be in accordance with the Privacy Policy, which can be viewed at
Applicable law and competent court
These Conditions and all disputes regarding the execution, interpretation and validity of this contract are subject to Italian law and to the exclusive jurisdiction of the court of the place where the Owner is based.
If the User is a consumer pursuant to Article 3 of the Consumer Code, the mandatory territorial jurisdiction is of the judge of the place of residence or domicile of the consumer, if located in the territory of the Italian State, without prejudice to the right of the user -consumer to appeal to a different judge from that of the “forum of the consumer” ex art. 66 bis of the Consumer Code, competent for the territory according to one of the criteria of the articles 18, 19 and 20 of the civil procedural code.
Online dispute resolution for consumers
The consumer residing in Europe must be aware of the fact that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve non-judicially any dispute relating to and / or arising from contracts for the sale of goods and services entered into on the net. Consequently, the European consumer can use this platform for the resolution of any dispute arising from the online contract stipulated with the Owner. The platform is available at the following address:
About, is attentive to the respect of its customers and to listening, if you want to bring an issue to our attention, or believe that we have managed your complaint in an unsatisfactory manner, we invite you to contact us before sending a complaint through the ODR platform. About Socks will do everything possible to offer you high standards to manage, address and resolve reports and requests for assistance from its customers. It remains your free choice to access the ODR platform, we give our maximum availability to help you solve any problem quickly and effectively, if not, the ODR platform is a tool at your disposal.